About Us

The Company

GoCozmo.com is an online travel platform that offers to take customers through an easy and convenient booking experience for all of their travel requirements without boundaries, for the most competitive prices.

It is a one-stop travel shop right from travel planning to ticketing services from 100+ airlines to choose from, over 100,000 hotels at your fingertips, global visa facilitation services and organizing activities such as excursions and safaris with an aim to be the simplest way to find, compare and book the best travel deals.

One of the key aspects of focus will be customer satisfaction with utmost transparency by understanding their needs and giving them what they desire, to ensure and a wonderful customer experience GoCozmo is equipped with a support team of skilled, efficient and dedicated agents that serve 24X 7 by working round the clock to assist customers with any changes, queries or concerns at any point of time.

Powered by Cozmo Travel, a leading travel management company, headquartered in Sharjah, UAE is a member of the Air Arabia Group who offer customized travel solutions for both independent and corporate travelers. They have established a name for themselves throughout GCC since their inception in 2010.With a team of vastly experienced and passionate travel people, the company has evolved to offer a complete range of world-class products, consultancy services, and travel management solutions that support both businesses and individuals.

Our Mission

To enrich lives through travel by serving our customers with enhanced experience by providing quality travel services that address their Travel needs, through the most efficient channels so that customer loyalty and excellent customer satisfaction can be achieved

We will be known for our unique qualities, customer care and services, edged by modern technological travel solutions. We will redefine travel, the travel arrangement process and the role of the travel consultant.

Cozmo will formulate easy, convenient, reliable and fun travel arrangements.

Our Vision

To become UAE’s leading online travel agency with vast experience in the Travel Industry. The company is driven by the vision of creating a better customer experience platform with a customer motto of “do your travel yourself”

To build the leading travel agency in the Middle East In terms of:

  • Reputation & Reliability
  • Customer Service
  • Operational Excellence
  • Innovation
  • Profitability
Our Services

We understand that today’s travellers are demanding and their needs are diverse. Whether seeking customised corporate solutions or simply looking for assistance while planning a personal getaway, we are committed to meeting the individual needs of every customer.

Cozmo Travel’s portfolio of services:

  • Airline reservations and ticketing
  • Hotel bookings
  • Holiday packages
  • UAE visa application processing
  • Foreign visa application assistance
  • Airport meet and greet service
  • Inbound and outbound tours

Specialised services:

Business travel services:

In an age where time and resources are of the essence, Cozmo Travel aims to ensure seamless efficiency in corporate travel management with the following services.

  • Personal handling of every company profile
  • Manual and automated low fare analysis
  • Travel policy compliant and non-compliant options
  • Business conferences and seminars
  • Corporate travel management and staff incentive programmes
  • Visa application assistance
  • 24X7 service from dedicated professionals
Leisure services:

At Cozmo Travel, every customer’s dream holiday begins the moment they step into the privacy of the Cozmo Holidays Lounge located within each branch. Customers can enjoy the undivided attention of a dedicated consultant who assists in designing a package tailored to their requirements.

Services and packages offered include:

  • Leisure packages
  • Special interest holidays, safaris, trekking, cruises, beach, golfing and honeymoon packages
  • Medical tourism packages
  • Pilgrimage packages
  • Fixed departure packages
  • Travel insurance
  • Visa assistance services
  • Hotel and car rental services
  • Exclusive transport options including aircraft charter
Cozmo Mandoob Visa Services: UAE

We take away the hassle of tedious visa application procedures for customers who wish to visit the UAE with Cozmo Mandoob service.

Foreign countries

Customers save valuable time when choosing to travel abroad with Cozmo Mandoob as the service extends to visa application for countries outside the UAE as well.

Destination Management Company:

For inbound customers visiting the UAE, Cozmo Travel acts as a full-service provider that provides the following range of services:

  • Accommodation
  • Tours
  • Excursions
  • MICE packages
  • Individual and group travel arrangements
  • Hotel apartments
Experience service like never before

Any successful business is only as good as the people it employs and Cozmo Travel prides itself on each member of its workforce. Currently boasting a strength of more than 200 diverse and talented professionals, this number is only set to grow in the coming years.

With enviable experience in the aviation industry, each of our consultants strives to offer customers an unparalleled travel experience.

United Arab Emirates
GCC & Middle East
India

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